Dimmit County Request for Bids Credit Card Processing

Seeking a provider of electronic payment services for the County web/on-line and Interactive voice response based systems for the purpose of processing electronic payments.  To accept payments from all major credit cards (MasterCard, VISA, Discover and American Express), pin less debit cardholders, as well as in the form of electronic checks and Automated Clearing House (ACH) originations.  Also to include other virtual available payment forms in the industry.

The solution should include various types of credit card, pin less debit card, e-check collection transactions and allow for integration into existing County operations if requested.

The selected Proposer will process all of the County’s transaction information and maintain PCI compliance level 1 or level 2 on all information processed by the Proposer.

Proposer must be in compliance and provide proof of certification of PCI standards and Government regulations to include upon request:
Licensed Money Transmitter by Texas Department of Banking
USA Patriot Act
Anti Money Laundering (AML)
Bank Secrecy Act
Office of Foreign Asset Control (OFCA) Compliant
Federal Trade Commission (FTC) Red Flag Compliant
Gramm Leach Bliley Act (GLBA) Compliant

In addition to basic internet and IVR electronic transaction presentment, acquisition and processing bank settlement functions, the proposer’s system shall provide the County capability to meet the following:

Provide an active message to the Customer indicating that a transaction has been either accepted or rejected,
Allow the Customer to review charges before final submission.
Provide the capability for the Customer to obtain a tangible order confirmation such as a printable form from a web page or a confirmation number from an IVR.
Services in additional languages other than English.
Downloadable reporting and “real time” on line reporting.
Customer support to be provided to both internal and external users with toll free numbers.
Multiple bank accounts can be used for deposits if required.
Texas based administrator

Please call County Auditors office if you need additional information at 830-876-4246 ext. 1.

Bids must be submitted to the County Clerks Office, 103 N. Fifth St., Carrizo Springs, TX 78834 by Friday June 17, 2011 at 4:00.  Bids should be marked “Credit Card Payments”
Bids will be opened at next available meeting.

Dimmit County reserves the right to reject any and all bids.